Baltic Home Improvements did an excellent job at our home. Working with their staff was a pleasure. They were very prompt, professional and courteous. Their work was excellent. We will use them again without question.

  Very poor job done on my roof. Was lied to by just about everyone that work there. Then they have the nerve to try and put a lien on my property when the insurance company didn't pay them. If they would have, i would have put a lien in their business, home and cars. They think thats the way to deal with people. I never had wet spots on my walls and ceiling. I do know thanks to their complete junk job. They replaced my roof in December, after they said that it would be a bad idea and that they would do some work to give me a temp fix until spring. Just, beware!! They lie, from the salesman, to the office people and the owner himself. I wish i could be writing something positive, but they took advantage of me, by gaining my trust. Please be ware! Nothing positive came from them. I was told by another company that all they had to do was put some more vents in so the attic could breath. They replaced zero of the needed vents that allow a attic to breath. They tried to say it was my insulation. 5 other companies said my insulation is fine. All blamed the work of the new roof . Thank you also for saying I would only pay 2500 out of pocket. In the end i gave them over 5800 out of pocket. Slimball tactics at its best!

  Although Baltic was higher in price than others, I decided to go with them.  Between the website and Darius’ conversation, I felt he was going to do a great job.  My previous contractor used Baltic when my addition was put on and I knew of no problems….so I thought. I was very specific with the colors I was using on the house as we were putting on an entire new exterior.  Darius went on and on about how he has access to so many colors of aluminum and his competitors only have a limited option.  I really could care less because there was only one color I was looking for.  Baltic’s website claims complete customer satisfaction and states “every” nail will be cleaned up…etc.  Well, after the job was done, the yard was riddled with debris and nails….lots of nails.  I found pieces of old shingles, drip edge, nails both new and old, plastic from the shingle packs and old wood trim which was replaced by an aluminum drip edge which I discovered was the wrong color of drip edge.  When I notified Darius of the issues, he immediately denied he used the wrong color but said it added “definition” to the home.  Darius also claimed his crew performed a proper cleanup which was not evident in the debris I still have in my possession.  I even told him I wanted it cleaned up because I had little kids and he ignored my request telling me it was already done.  Darius demanded payment for the job even though the work had not been completed to my satisfaction.  Additionally, Darius never called for final inspection for a permit he filed and was advised in writing by the village a final inspection was required, but instead filed a civil suit against me within weeks of his install.  When he finally did call for a final inspection, months after filing a civil suit against me, the roof failed due to improper installation.  I also learned Baltic failed to install a drip edge on the new addition in violation of the building code, which was overlooked in error by the village when the final inspection was done.  I spoke with my old contractor who hired Baltic to install the roof on my addition and was told he no longer used Baltic because Darius is never wrong.  I wish I went with the cheaper company, I bet I would have had a much better experience.  Unfortunately this case is still in litigation so I cannot tell you the outcome.

  Baltic Exteriors does high quality work at a competitive rate. Very informative and go above and beyond to make sure the job is done correctly. Not only would I use their services again, but I would recommend them to anyone.

  Darius gave us an estimate for gutters on Monday and the job was completed on Wednesday. Good price and looks great! Definitely would have them do more work for us when needed.

  John was so great to work with and the team installed our roof quickly and efficiently. They cleaned up after themselves as well. Darius was also friendly and I felt cared for throughout the whole process. Would definitely recommend!